Mospely's Privacy Policy — Your data is our responsibility

Every transaction and piece of personal information on mospely is fully confidential and secure. This Privacy Policy clearly explains what data is collected, why it is collected, and how it is protected.

Last Updated: January 1, 2026
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Summary: Mospely never sells your personal information , never shares it with third parties unnecessarily, and always keeps it secure. Read this policy to understand exactly what Mospely does with your data.

1Introduction & Scope

This Privacy Policy applies to all users of the mospely platform. It takes effect as soon as you visit mospely.ws, create an account, place a bet, or use any of our services.

Mospely has developed this privacy policy with Bangladeshi users in mind. We believe every user has the right to know how their information is being used. That is why we have explained everything in plain, straightforward language — no complex legal jargon.

This policy is built in accordance with international data protection standards (aligned with GDPR principles). By continuing to use mospely's services, you are considered to have accepted this Privacy Policy. If you have any objections, please contact us before using the service.

This policy applies solely to mospely.ws's own services. mospely is not responsible for the privacy practices of any third-party websites or services.

2What Information We Collect

Mospely only collects the information necessary to operate our services properly. Collecting excessive or unnecessary data goes against our policy.

2.1 Information Collected at Registration

  • Full name & date of birth
  • Mobile number and email address
  • Username and password (in encrypted form)
  • District and division of residence
  • Payment method details (bKash/Nagad number, etc.)

2.2 Information Collected During KYC Verification

  • National ID (NID) number and photo
  • Passport or driving license (if applicable)
  • Selfie photo (for liveness verification)
  • Proof of bank or mobile banking account

2.3 Automatically Collected Information

Data Type What Is Collected Purpose
Device Information Device model, OS, browser Security & Experience Improvement
Network Information IP address (partial) Fraud Prevention
Activity Logs Login time, betting history Account Security
Cookies Session & Preference Data User Experience

3How your data is used

Mospely uses your information only for specific, transparent purposes. We never use your data without your consent.

Account Management

Your core account information is used for registration, login, password reset, and account security.

Transaction Processing

Payment information is used to accurately process deposits, withdrawals, and bonus payments.

Security & Fraud Prevention

Automated data analysis is used to detect multiple accounts, bot activity, or unusual behaviour.

Customer Support

Account and transaction data is required to resolve issues and provide support.

Personalised experience

Relevant offers and recommendations are provided based on your preferences and betting activity.

Legal Compliance

Data is used to meet regulatory requirements and comply with legal obligations.

Important: mospely never sells your data to advertising networks, data brokers, or any other third party for commercial purposes.

4Data Retention & Deletion

Mospely does not retain your data longer than necessary. Information is stored while your account is active and for any period required by law.

  • Account data: up to 5 years after account closure
  • Transaction records: up to 7 years as required by law
  • KYC documents: up to 5 years from verification
  • Cookies & session data: typically 30 days to 1 year
  • Support chat logs: deleted after 2 years

You may request deletion of your account at any time. However, data that must be retained by law will be kept for the required period.

5Sharing Information with Third Parties

Mospely keeps your information as private as possible. In certain situations, limited data may need to be shared with trusted third parties.

5.1 When data is shared

  • Payment Processors: Minimal information is shared with bKash and Nagad solely to process deposits and withdrawals
  • KYC partner: With authorized verification agencies for identity verification purposes
  • Legal Authority: Upon a valid court order or lawful request from an investigating authority
  • Security services: To prevent fraud and ensure cybersecurity

5.2 When data is not shared

  • With advertisers or marketing companies
  • With data brokers or information resale companies
  • For any unnecessary purpose without your consent
  • With competitors or other betting platforms

All third parties working with mospely are required to sign a strict data processing agreement. They may not use your information beyond what mospely authorizes.

6Cookies & Tracking Policy

Mospely uses cookies on its website to make your browsing experience smoother and more enjoyable. Cookies are small text files stored in your browser.

6.1 Cookies we use

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled
  • Performance Cookies: To understand which sections of the site are used most
  • Preference Cookies: To remember your language and display preferences

You can delete or block cookies at any time through your browser settings. However, some features may not work as intended.

7Your Data Rights

Every Mospely user has complete control over their own data. You can exercise the rights below at any time.

Right to Access Your Data

You can request to see what data we hold about you. The information will be provided within 30 days.

Right to Rectification

You can request corrections to any inaccurate or incomplete information. Mospely will process the correction promptly.

Right to erasure

You may request to close your account and have all personal data deleted (except where retention is legally required).

Right to Data Portability

You may request an export of your data in a standard format (CSV/JSON).

Right to restrict processing

You may request that the use of your data for specific purposes be temporarily restricted.

Right to Object

You may object to marketing communications or profiling at any time — mospely will respect your preference.

To exercise any of these rights, email us at support@mospely.ws. Use "Privacy Request" as the subject line and send it from the email address linked to your account. We will respond within 30 business days.

8Child Protection Policy

Mospely's services are intended strictly for users aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.

If a parent or legal guardian discovers that their child has created an account on Mospely, please contact support@mospely.ws immediately. We will close the account and delete all associated data.

To parents: If you suspect your child is accessing an online betting platform, contact us directly and we will take prompt action.

9Security Measures

Mospely uses industry-leading security measures to protect your information. Our security infrastructure is as follows:

  • SSL/TLS Encryption: 256-bit encryption is used on all data transfers
  • Password Hashing: Passwords are stored using the bcrypt algorithm — they cannot be read in plain text
  • Two-Factor Authentication (2FA): Extra layer of security added to your account
  • Firewall & DDoS Protection: Servers are protected against external attacks
  • Regular Security Audits: Third-party experts conduct regular security audits
  • Access Controls: Only authorized personnel can access specific data

Please keep in mind that no one can guarantee 100% security on the internet. Do your part — use a strong password and never share your login credentials with anyone.

10Contact & complaints

If you have any questions, complaints, or requests regarding this privacy policy, please get in touch. We're always here to help.

  • Email: support@mospely.ws
  • Subject: Write "Privacy Request"
  • Response time: Within 30 business days

If this policy changes, you will be notified at your registered email address and the updated date will be reflected on the website. For significant changes, at least 15 days' prior notice will be given.

Send all privacy-related inquiries directly to support@mospely.ws. Do not share personal information over the phone or on social media.

Our commitment to protecting your data

Mospely's privacy policy is not just words on paper — it is actively upheld every single day.

End-to-End Encryption

Every data packet from your browser to our servers is encrypted with 256-bit SSL. No one can intercept it in transit.

Minimal Data Collection Policy

Mospely only asks for information that is genuinely needed to provide its services. We do not collect or retain data unnecessarily.

Your Data Is Never Sold

Your name, number, or any personal information is never sold to third parties. This is a core principle at mospely.

Scheduled Data Deletion

Data is automatically deleted once it is no longer needed. Information is not retained indefinitely.

Independent Security Audit

An independent team of third-party experts regularly audits Mospely's security systems to ensure everything is in order.

User Controls

You have full rights to view, correct, or delete your data — all it takes is a single email.

Start your safe betting experience today

Happy with mospely's Privacy Policy? Register today and enjoy a safe, transparent, and exciting betting experience.

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